Whether it’s in a few weeks or a couple of months down the road, you’ve found a new home and have decided to hire local movers to help you get everything there efficiently and in one piece. (Smart move!)
However, now you’re realizing how many Tacoma moving companies are out there and you aren’t sure whether you should choose the big-name movers you’ve seen on TV or a local company that could save you time and money. It isn’t always easy to tell if a moving company is reliable, but below you’ll find five things to look for as you make your decision.
Reputable local movers offer free estimates and help you understand your options. Remember, moving isn’t as transactional as a quick trip to the store — you’re putting your belongings and, in some cases, quite a bit of money in the hands of a company you don’t know. A great moving company will recognize the importance of building trust with their clients and help you understand how much it will cost to facilitate your move with their company.
Many moving companies are able to offer low rates because they skimp on training, licensing, and insurance, which can all spell trouble for you when it’s time to move from home to home. Look on the company’s website to see if their credentials and licensing are readily available; if not, they should be able to discuss them in detail over the phone.
And speaking of talking on the phone, reputable moving companies offer prompt communication and keep you informed about what’s going on. Are your calls returned in a timely manner? Is it easy to get the information you need? Do you get the sense that they actually care about you as a client?
You may not be able to answer all of these questions in a single call, but we recommend gauging how you feel about the company’s communication style before committing to them.
Testimonials are the pictures of the business world in the sense that one glowing customer testimonial is worth a thousand words coming from the business. Reputable moving companies are proud of the work they do and will proudly display their testimonials on their website and other online platforms.
Keep in mind that negative testimonials are inevitable, but look to see how the business responds to them. Are they humble and courteous, or do they shrug off complaints and respond unprofessionally? Seeing what other customers have experienced is often the most reliable way of predicting what working with the company will look like for you.
Contact Our Local Movers in Tacoma
At PNW Moving and Delivery, we strive to check all of these boxes, and more! We understand that moving is often a stressful time filled with big life changes and logistical challenges, but we do everything we can to make the process smooth and hassle-free. We’re fully transparent with our pricing and have a number of different options that are perfect for budgets of any size.
Give us a call or get started with your moving estimate online!